When purchasing electrical & kinetic parts to domestic appliances it is possible that problems can occur on rare occasions. To improve customer confidence in our products we have made it clear our policy on these matters.

Any customer whom purchases a product which is deemed not fit for use will be offered a full refund. If a product delivered to the customer is not the product they had ordered a full refund will be offered or the correct part will be offered, without further charge, in its place. Any part ordered can be returned to us within 7 days at the invoice address but will incur a restocking charge which is calculated as equal to the postage of the item plus £1.

Items can be returned within 7 days for reasons other than those discussed above. The postage costs are lost by the purchaser, but the full purchase price will be refunded upon the return of the item in the same condition it left our workshop.

In the case of Printed Circuit Boards and similar manufactured items it is essential and recommended that the fault that deemed the original PCB faulty be repaired before fitting the replacement one we supply.

Before working on any electrical appliance ensure you are competant and confident to do so and ensure all electrical supplies to that machine are unplugged and disconnected from any possible supply

Please read the notes on about us before purchasing and understand our terms.